Crypto Withdrawals & Payouts FAQ
How do I request a crypto withdrawal?
Log in, go to the “Cashier,” select “Withdraw,” choose your preferred cryptocurrency, enter your wallet address, specify the amount, and confirm the request. Withdrawals are only allowed to verified wallets
What’s the minimum withdrawal amount?
Minimum withdrawal thresholds vary by coin but are generally equivalent to R250 or more. You’ll see the exact minimum for your currency and coin in the cashier.
Can I withdraw to a different wallet than I used for deposit?
No. To prevent fraud and ensure compliance, crypto withdrawals are only permitted to the same wallet you originally deposited from — unless explicitly updated and re-verified through KYC.
How long do withdrawals take?
All withdrawals are subject to a mandatory 24-hour review period for security. After approval, payouts are typically sent within 15–60 minutes. Some coins may take longer depending on network conditions.
When can I withdraw my winnings?
Once your account is verified (KYC complete), and all bonus wagering requirements are met, you can request a withdrawal. All deposits must also be wagered at least once.
Why do I need to verify my account before withdrawing?
This is required under anti-fraud and anti-money laundering regulations. It ensures withdrawals are sent only to the legitimate wallet owner and helps protect your account.
What withdrawal methods are available?
Slotified supports withdrawals via Bitcoin, Ethereum, Litecoin, and other supported crypto coins. Fiat payouts are not supported.
How do I track the status of my withdrawal?
You can view the real-time status of your request in the “Cashier” under “Withdrawals.” Email notifications are also sent at each stage of processing.
Why can’t I withdraw right now?
You may have pending bonus wagering, incomplete KYC, unverified wallet info, or you may still be within the 24-hour withdrawal holding period.
What does “no withdrawal options at this time” mean?
This message appears if your account hasn’t met the minimum withdrawal limit, if bonus terms are still in effect, or if your account is temporarily restricted or under review.
Do I need to wager my deposit before withdrawing?
Yes. For anti-money laundering compliance, all deposits must be wagered at least once. Bonus-related deposits require full wagering completion.
Can I reverse my withdrawal?
Yes. You may cancel a pending withdrawal during the 24-hour hold period. Funds will return to your playable balance instantly.
Why was my withdrawal declined?
Common reasons include: incomplete KYC, incorrect or mismatched wallet address, suspected bonus abuse or fraud, or failure to meet wagering requirements. Contact support to resolve.
Can I withdraw in crypto?
Absolutely. Crypto is the primary withdrawal method on Slotified. Once your request is approved, your winnings are paid directly to your verified crypto wallet.
Are there withdrawal limits?
Yes. Limits are based on your player class, recent activity, and responsible gaming policies. Large withdrawals may require enhanced verification.
Are crypto withdrawals instant?
After internal approval, yes — transactions are sent immediately. Blockchain confirmations can still take several minutes depending on network load.
Will I receive the exact amount I withdraw?
You will receive the crypto equivalent of your requested casino credits at the real-time rate when your withdrawal is processed. Gas or miner fees are deducted from the final amount received.