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Bonuses & Promotions FAQ

Bonuses & Promotions FAQ


How do I claim the welcome bonus?

Register your free Slotified account, make your first deposit using crypto, and your welcome bonus will be automatically applied. No manual activation is needed unless a specific promo code is required for your region or currency.

How do I claim the 3-phase deposit bonus?

The welcome package is spread across your first three deposits, each unlocking a progressively higher match bonus. Deposit using crypto, and the bonus will automatically apply, provided you meet the minimum deposit threshold and no other bonus is active.

Are bonuses credited in crypto or fiat value?

Bonuses are based on your deposit value, not the currency. Whether you deposit using crypto (e.g. BTC, ETH, LTC) or traditional methods, your bonus is calculated using the real-time exchange rate at the time of deposit.

What is the Infinite Incentives bonus?

Infinite Incentives is a daily reload system available once you’ve completed your welcome bonuses. You can claim a 20% bonus up to three times per day, with flexible limits and ongoing availability.

Can I decline a bonus?

Yes. You can decline a bonus during deposit by toggling the “No Bonus” option in the cashier, or by contacting support before completing your transaction.

Can I claim more than one bonus at a time?

No. Only one bonus can be active per player at a time. If you have an active bonus, it must be completed, forfeited, or expired before a new one can be claimed.

Where do I enter a bonus code?

Enter bonus or promo codes directly in the cashier during your deposit. Always input the code before confirming payment to ensure the promotion is applied.

Are promo codes available?

Yes. Promo codes are issued for specific promotions and can be found on the Promotions page, in marketing emails, or from live support agents.

What are the wagering requirements?

Most bonuses require wagering 40x or 50x your deposit plus bonus amount. This means if you deposit 100 and get a 100 bonus, you must wager 8,000–10,000 before withdrawing. Always check the specific T&Cs.

Do all games count towards the bonus wagering?

No. Slots typically count 100%, but table games, live dealers, craps, and progressive jackpots are excluded unless stated otherwise. Attempting to wager on restricted games may void the bonus.

Can I withdraw my winnings from a bonus?

Yes — once all wagering conditions are met and you’re within your max cashout limit (usually 10x your deposit), winnings are moved to your real balance and become withdrawable.

Can I withdraw winnings from a no-deposit bonus?

Yes, but you must meet the full wagering requirement and make a minimum deposit before withdrawal. A maximum cashout cap (e.g. 10x bonus) will apply.

Why was my bonus removed from my balance?

Bonuses may be removed due to: expiry (usually 7 days), breach of restricted gameplay rules, early withdrawal request, or inactivity. Always check your bonus status and wagering progress.

Why was my withdrawal blocked after using a bonus?

Withdrawals are blocked if the bonus is still active, wagering isn’t complete, or bonus rules were violated (e.g. betting over max bet limit, restricted games, or irregular gameplay patterns).

Is there a cashback bonus?

Yes. Players receive 10% real cashback on net weekly losses, calculated using the formula: (Start Balance + Deposits + Reversed Withdrawals) – (Withdrawals + End Balance). Cashback is automatically credited in cash.

Can I combine free spins and deposit bonuses?

Yes, in select promotions. Some offers include both free spins and matched bonuses. Check the promo code and terms to confirm stacking rules.

What is the Daily Spins Mania offer?

Deposit the daily minimum (e.g. $20 or equivalent) and use the promo code to get 99 free spins on Mythic Wolf. This can be claimed multiple times daily with no cap.

What is the Infinite Reload Bonus?

This is a recurring 20% bonus available on up to three deposits per day. Daily bonus cap applies. Bonus funds are subject to wagering before withdrawal.

Can my bonus or winnings be revoked?

Yes. Bonus abuse — including multiple accounts, irregular gameplay, exploiting game bugs, or exceeding max bet limits — may result in removal of bonuses and winnings.

How do I know which bonuses I’m eligible for?

Your dashboard or Promotions tab shows only the bonuses you’re eligible for, based on your region, account status, and deposit history. If unsure, contact support.

Is there a max cashout limit on bonuses?

Yes. Most bonuses have a max withdrawal limit of 10x your deposit. Anything above that is forfeited automatically once you request a withdrawal.

How long do I have to complete a bonus?

Bonuses typically expire 7 days after activation unless otherwise stated. Wagering must be completed within this window or the bonus and any winnings will be forfeited.


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